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4 Steps to Effective Communication

Our success in life is significantly determined by how effectively we communicate and interact with other people.Our ability to relate, communicate, influence and motivate others is a crucial skill in creating successful – and lasting –relationships with customers, prospects, co-workers, managers, subordinates, not to mention our friends and family members.During the course you will learn a very practical, four-step process to more effective communication.

Topics covered in this course

Welcome and Introduction

Developing an Understanding of the Different Behavioural Styles Using the Extended DISC Framework

Identifying Your Style - personal Extended DISC Individual Assessment

Communication – What is it? Understanding Communication among styles

How to Identify the Styles

Adjusting Our Communication Style

The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork

Identifying your style and the styles of others in your team.

Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment

What is CultureTeam Types DISC Style Team Cultures

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This course is ideal for

All levels of staff within the organisation who want to improve their personal and professional lives.