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Our Team

Talent Insight Solutions – helping people understand people 

Anna and Kylie are the founding partnership of Talent Insight Solutions.  Whilst the partnership commenced in 2019, the partnership extends beyond the business all the way back to high-school.

The organisation brings together evidenced based research and business experience in start-ups and corporate environments to provide you with years of learning, growth, business acumen and experience.

Kylie Ellwood

CO-FOUNDER & DIRECTOR

Co-Founder of Talent Insight Solutions and several family owned businesses (Ellwood Installations, XFire Games). Kylie has a passion for learning and understanding human behaviour and how this impacts in our work. She has 25 years experience in corporate account management, strategic visioning, business management, small business systems, tools and processes, coaching, training and development.

 

Organisations teach skills to work rather than develop individuals to strive. My purpose is to assist organisations in managing staff retention, engagement and growth by identifying, developing and nurturing their people. Her passion is working with individuals and teams to provide insight into the connection to self. Understanding, educating and adapting emotions and behaviours to enhance recruitment, engagement, retention and growth. Kylie works with organisations utilising a range of tools to provide real time insights and data to identify gaps, map training requirements, training design and delivery aligned with the corporate strategy.

 

Her areas of expertise include Individual, Business, Executive Coaching and Mentoring, Corporate Training design and delivery, Keynote Human Behaviour Speaker, Customer Service, Sales, Leadership Training and Start-up Business Strategy. Her professional qualifications include: Master Practitioner of NLP, Master Coach, Master Ericksonian Hypnosis, Cert III – Business (Office Administration), Cert IV Business, Cert IV Diploma of Life Coaching, Master Trainer of Extended DISC.

Design and delivery of workshops, training, one-on-one coaching, organisational surveys and development consultancy to companies such as Serco Sodexo, Suncorp Bank, James Cook University, Queensland Rail, Achieve Recruitment, GT Homes, Learning Partnerships, Financial Directions NQ, HFC Bank, International Centre for Democratic Partnerships (ICDP) and Affordable Staff. Learning Solutions Manager for a training organisation managing a sales team, trainers, consultants and organisations to design training programs. Clients included: Queensland Rail, QBank, Isuzu, Logan City Council, Brisbane City Council, Daikin and other Queensland Government organisations.

Dr Anna Blackman

CO-FOUNDER & DIRECTOR

Dr Anna Blackman is the Co-Founder and Director of Talent Insight Solutions and former Associate Professor of Business, James Cook University (JCU). She specialises in the areas of Business Management, Human Resource Management, Human Behaviour and Communication, Coaching and Mentoring, Leadership and Technology for Innovative Teaching. Her expertise extend into E-Learning, Career Development, Coaching, Facilitating, and Research Design. She has over 60 academic and practitioner published outputs. 

While making waves in academia, Anna’s true love is in the hands-on, industry-based side of her work where theory comes alive in the realities of organisational practice. She also has a decade of experience in running and managing small businesses. Her goal is always to help organisations find the best way to develop people and link them to the skills they need for success. Anna holds a PhD in business coaching, and is an Extended DISC Consultant, an Australian HR Institute (AHRI) Certified Practitioner Fellow, AHRI Queensland State Councillor, Future Shapers Alumni (ANU), Associate Fellow Australian Institute of Management (AFAIM), Academy of Management member and is the Vice President of Research for the EMCC Asia Pacific Region.

Associate Professor (Human Resource Management), Associate Dean Research – James Cook University (JCU)
Leadership Development Consultancy – QLD Rail, Totalfab
Designing industry specific workshops – Tourism, Education, rural SME’s, Australian Insitute of Marine Sciences, Disability Services
Course coordinator – Graduate Certificate in Rural Leadership for the Australian Rural Leadership Foundation & JCU

Jenni Dillon

Consultant & Coach

Jenni is a highly skilled and credentialled coach with over 15 years of experience creating organisational Learning and Development strategies and facilitating professional development programs. Jenni specialises in the leadership development areas, including strategic thinking, emotional intelligence, behaviour patterns, personal alignment to organisational strategy, and fostering high-performance teams and cultures. Jenni is passionate about coaching and developing people to create positive change through collaborative working models, cultivating strategic partnerships with stakeholders and internal subject matter experts. Jenni likes to help solve challenges by identifying, designing, and delivering creative, people, and team-centric solutions.
Jenni has a Graduate Diploma of Strategic Leadership – Edwards Institute, Professional Diploma of Human Resources – Australian Human Resources Institute, Diploma of Management – Leadership Management Australia, Certificate IV in Training and Assessment – National Retailers Institute, Extended DISC Accreditation, Extensive development in Coaching High Performance, Developing Learning Resources, Strategic Management, Innovation & Design, Team Management Systems, Emotional Intelligence, WHS and Mental Health.

Change Manager – Unganco, Cape Resilience Project
Executive Leadership Coach – Vital Leaders, Women Leading in Local Government Program Senior Leadership Consultant – Cairns Hinterland Hospital and Health Services
Learning and Organisational Development Coordinator – Cairns Regional Council

Arch Downie

Consultant & Coach

Growing up on a dairy farm in the Derwent Valley in Tasmania, Arch quickly learned the value of learning and development to achieve goals. Representing his school as a prefect and captain of cricket, he also excelled at AFL football, tennis, basketball, athletics and squash. After spending four months travelling and working in youth camps in Canada, after leaving school, he joined NZI Insurance (now CGU Insurance) to build knowledge and skills in the industry, along with the ability to lead and develop people. Arch spent 23 years with this company in regional and rural areas of Queensland, New South Wales and South Australia before his final role as State Manager in Queensland. Retrenched in 2011, it was the start of his personal development journey, although he didn’t know it at the time. After working in health and fitness and then as an insurance broker, Arch stepped away from corporate life to build own business doing the thing he loves the most – working with people to help them achieve their potential. Arch is an effective facilitator, speaker, coach and mentor and will work with you to shift your thinking and achieve your goals.

Amy Robertson

Consultant & Coach
Amy is an experienced coach and facilitator with a passion for building connections and fostering an environment of collaboration. With a keen ability to connect with diverse stakeholders with proven experience in both the public and private sectors, Amy effortlessly creates a sense of ease and openness, helping to break down barriers in communication and encouraging meaningful dialogue. Known for her exceptional skill in creating safe and inclusive spaces, Amy ensures that participants feel comfortable to share their thoughts and concerns. Amy drives successful transformations by facilitating constructive conversations and empowering individuals and to embrace change with confidence.Jenni has a Graduate Diploma of Strategic Leadership – Edwards Institute, Professional Diploma of Human Resources – Australian Human Resources Institute, Diploma of Management – Leadership Management Australia, Certificate IV in Training and Assessment – National Retailers Institute, Extended DISC Accreditation, Extensive development in Coaching High Performance, Developing Learning Resources, Strategic Management, Innovation & Design, Team Management Systems, Emotional Intelligence, WHS and Mental Health.
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