Book a Meeting

How to Identify and Sell to your Customers

Sales professionals are well-trained in techniques such as prospecting and closing a deal. This course is designed to develop skills that help build rapport, quickly understand and communicate with clients and improve effectiveness in communication as a salesperson to increase customer satisfaction and drive sales results.

Topics covered in this course

Background

Developing an understanding of the different behavioural styles using the Extended DISC Framework

Styles

Understand the four basic behavioural styles

Extended DISC Report

Understand your own Extended DISC report

Speed Reading

How to identify the DISC behavioural styles

Communication Adjustment

How to adjust your communication style to your prospect's style

Sales Style Adjustment

Factors that motivate buying decisions

The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork

Identifying your style and the styles of others in your team.

Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment

What is CultureTeam Types DISC Style Team Cultures

Request Training

Course purchase inquiry

This course is ideal for

Sales Staff and their team leaders, supervisors and managers wanting to develop their communication and interaction skills. Those wanting to convert prospects and create long-term partnerships with clients.