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Building Rapport

Rapport enables all the things possible by creating this sense of connection among two or more people through a deep and unconscious state of trust and responsiveness. As a result of fluctuations in internal states, sensory acuity allows an individual to observe minute changes in their physiology. It is possible to identify when mental and emotional change is occurring by recognising these external indicators.

Topics covered in this course

Sensory Acuity

Powers of Observation, Visual Clues, Auditory Clues.

Rapport

The power of language, Matching and Mirroring.

Indicators of Rapport

Four Indicators of Rapport, Representational Systems.

NLP Communication Model

Eye Patterns, Pacing and Leading.

The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork

Identifying your style and the styles of others in your team.

Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment

What is CultureTeam Types DISC Style Team Cultures

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This course is ideal for

Senior team members, supervisors and managers who want to improve their personal and professional lives.