Acquire an understanding of the characteristics of assertiveness.
Analyze how you perceive yourself.
Implementing assertiveness in four easy steps.
Understanding yourself and your behavior can improve your relationships.
Identify the differences based on voice, speech and body language.
You can express your feelings and thoughts by using 'I' statements.
Learn how to say 'no' to avoid getting drawn into situations you don't want.
Change your perception of challenging situations and make the self-esteem cycle work for you.
Putting aside your own needs to listen to others.
The top three communication barriers to avoid.
Assess your lack of assertiveness in certain situations and with certain people.
Managing and resolving conflict before it escalates..
The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork
Identifying your style and the styles of others in your team.
Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment
What is CultureTeam Types DISC Style Team Cultures
This course is ideal for professionals, leaders, and employees seeking to enhance their communication skills, build self-confidence, express thoughts clearly, navigate difficult conversations, and balance empathy with assertiveness in both personal and professional interactions.