Definition of Soft Skills, Empathy and the Emotional Intelligence Quotient, Professionalism, Learned vs. Inborn Traits.
Ways we Communicate, Improving Nonverbal Communication, Listening Openness and Honesty.
Identifying Capabilities Get into your Role Learn the Whole Process The Power of Flow
Define the Problem, Generate alternative solutions, Evaluate the Plans, Implementation and Re-evaluation.
The Art of Scheduling, Priotising, Managing Distractions, The Multi-tasking Myth.
What are you Working For?, Caring for Others vs. Caring for Self, Building Trust, Work is its Own Reward.
Getting Over the Good Old Days Syndrome, Changing to Manage Process, Changing to Manage people, Showing you’re Worth your Weight in Adaptability.
Confident traits, Self-Questionnaire, Sure-fire Self-Confidence Building Tactics, Build Up Others.
Wow, You mean I’m not Perfect?, Listen with an Open Mind, Analyse and Learn, Clear the Air and Don’t Hold Any Grudges.
Redefine Need, Identifying Other’s Interests, Reach Out, When to back Off.
The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork
Identifying your style and the styles of others in your team.
Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment
What is CultureTeam Types DISC Style Team Cultures
This course is ideal for professionals across all industries who want to enhance their interpersonal skills and improve their career performance. It's particularly beneficial for team leaders, managers, and anyone looking to strengthen their communication, confidence, and overall effectiveness in the workplace.
