Making Decisions and Thinking Critically

Critical thinking for managers takes a deliberate and reflective approach to situations, events, and circumstances. The objective is to evaluate a range of perspectives without bias. Develop the ability to recognise and evaluate situations quickly so you can make more effective decisions.

Topics covered in this course

Understanding Critical Thinking

Defining Critical Thinking, Importance of a Critical Approach, When to Think Critically, The Role of Logic, Applying Reason

Critical Thinking Process

Observation, Analysis, Inference, Communication, Problem Solving

The Benefits

Increase Happiness, Better Decision Making, Improved Communication, Develop the Power of Persuasion

Characteristics of a Critical Thinker

Self-Awareness, Self-Discipline, Curiosity, Creativity, Humility

Improving your Skills (I)

Practice Active Listening, Ask Questions, Break Down the Problems, Be Mindful of Emotions, Think for Yourself

Improving your Skills (II)

Visual Mapping, Keep an Open Mind, Get Involved, Participate in Games, Improving Sleep Quality

Evaluating the Information

Avoid Assumptions, Watch out for the Bias, Consider Clarifying Questions, SWOT Analysis, Review all Possibilities

The Barriers

Time and Pressure, Insufficient Knowledge, Close-Minded, Drone Mentality, Groupthink Mentality

Changing your Perspective

After Your Point of View, Be Objective, Thinking in Reverse, Consider the Consequences, Identify Inconsistencies

Putting it All Together

Stages of Development, Think about your Thinking, Reflect and Learn from Mistakes, Remember your Goals, Think, But Don’t Overthink

The Extended DISC ModelUnderstanding the DISC behavioural styles (D, I, S and C) and their attitude toward teamwork

Identifying your style and the styles of others in your team.

Team Exercise Identifying styles in your teamInterpretation of the Extended DISC Team Assessment

What is CultureTeam Types DISC Style Team Cultures

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This course is ideal for

New and emerging leaders as well as existing and senior managers who want to improve their strategic thinking and decision making skills.